May 26, 2022

iTop CentOS Installation


In this tutorial we will see how to install itop on Ubuntu. installations required steps mentioned below, please follow the steps as is or you can follow the video instructions attached.


Step-1: Install Apache Server

yum install httpd
systemctl restart httpd

Step-2: Install Mariadb

vi /etc/yum.repos.d/MariaDB.repo 

[mariadb] 
name = MariaDB 
baseurl = http://yum.mariadb.org/10.1/centos7-amd64 
gpgkey = https://yum.mariadb.org/RPM-GPG-KEY-MariaDB 
gpgcheck=1 

//save the file 

:x 

yum install MariaDB-server MariaDB-client 

systemctl start mariadb 
systemctl enable mariadb 
systemctl status mariadb

Now, Configure Mariadb with security settings

mysql_secure_installation

Step-3: Installing PHP 7.2 on CentOS 7

yum install epel-release yum-utils 

yum install http://rpms.remirepo.net/enterprise/remi-release-7.rpm yum-config-manager --enable remi-php72 

yum install php php-mysql php-mcrypt php-xml php-cli php-soap php-ldap php-gd php-zip graphviz

Set Some recommended parameters at php.ini 

vi /etc/php.ini 

file_uploads = On 
upload_max_filesize = 20 
max_execution_time = 300 
memory_limit = 256M 
post_max_size = 32M 
max_input_time = 90 
max_input_vars = 5000 
date.timezone = Asia/Dhaka 

//save the file 

:x

Step-4: MySQL Preparation

mysql -u root -p 

> create database itop character set utf8 collate utf8_bin; 
> create user 'itop'@'%' identified by 'Munna123'; 
> grant all privileges on itop.* to 'itop'@'%'; 
> flush privileges; 
> quit; 

vi /etc/my.cnf 

max_allowed_packet = 50M 
innodb_buffer_pool_size = 512M 
query_cache_size = 32M 
query_cache_limit = 1M 

//save the file 

:x

Step-5: Download the Latest iTop From Sourceforge

cd /var/www/html
wget https://sourceforge.net/projects/itop/files/itop/2.6.1/iTop-2.6.1-4463.zip
unzip iTop-2.6.1-4463.zip
chown -R apache.apache itop
chmod -R 755 itop

Step-6: Now Browse iTop From the Browser

http://ticket.mailserverguru.com/itop
Or,
http:// [IP] /itop

Now, Follow the Screens to finalize the iTop Installations.

This video will guide you iTop CentOS Installation Step by Step.

 

Visit Helpdesk Ticketing System Playlist:
https://www.youtube.com/playlist?list=PL291a0KYQZSKSZyda6Indf0YWOqqudQAl

Helpdesk Ticketing System:

iTop Introduction: https://youtu.be/irRcGCuC808
iTop Ubuntu Installation: https://youtu.be/yg9-K-m2txM
iTop CentOS Installation: https://youtu.be/Zxg7aiFiHmg
iTop Configuration Overview: https://youtu.be/6B9dplxdwdA
iTop Configuration Step By Step: https://youtu.be/SaAKkk8tU-8
iTop Email Notification Setup: https://youtu.be/DcLdQkm1I-o
iTop Dashboard Design: https://youtu.be/b_B41uRNeO8
iTop Demonstration: https://youtu.be/QfKz3FXhIyI


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