In this tutorial we will see how to install itop on Ubuntu. installations required steps mentioned below, please follow the steps as is or you can follow the video instructions attached.
Step-1: Install Apache & Php packages…
apt-get install apache2 apt-get install php php-mysql php-ldap php-mcrypt php-cli php-soap php-json graphviz apt-get install php-xml php-gd php-zip libapache2-mod-php
Step-2: Set recommended parameters on php.ini
vi /etc/php.ini file_uploads = On upload_max_filesize = 20 max_execution_time = 300 memory_limit = 256M post_max_size = 32M max_input_time = 90 max_input_vars = 5000 date.timezone = Asia/Dhaka //save the file :x
Step-3: MySQL Preparation…
apt-get install mysql-server mysql-client //Now, Login to mysql and execute the SQL Statements, be sure to set the right password for you.. mysql -u root -p > create database itop character set utf8 collate utf8_bin; > create user 'itop'@'%' identified by 'Munna123'; > grant all privileges on itop.* to 'itop'@'%'; > flush privileges; > quit;
Step-4: Edit mysql Configuration
vi /etc/my.cnf max_allowed_packet = 50M innodb_buffer_pool_size = 512M query_cache_size = 32M query_cache_limit = 1M //save the file :x
Step-5: Download the Latest iTop From Sourceforge
cd /var/www/html wget https://sourceforge.net/projects/itop/files/itop/2.6.1/iTop-2.6.1-4463.zip unzip iTop-2.6.1-4463.zip chown -R www-data.www-data itop chmod -R 755 itop
Step-6: Now Browse iTop From the Browser
http://ticket.mailserverguru.com/itop
Or,
http://< IP Address>/itop
Now, Follow the Screens to finalize the iTop Installations.
This video will guide you iTop Ubuntu Installation Step by Step.
Visit Helpdesk Ticketing System Playlist:
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Helpdesk Ticketing System:
iTop Introduction: https://youtu.be/irRcGCuC808
iTop Ubuntu Installation: https://youtu.be/yg9-K-m2txM
iTop CentOS Installation: https://youtu.be/Zxg7aiFiHmg
iTop Configuration Overview: https://youtu.be/6B9dplxdwdA
iTop Configuration Step By Step: https://youtu.be/SaAKkk8tU-8
iTop Email Notification Setup: https://youtu.be/DcLdQkm1I-o
iTop Dashboard Design: https://youtu.be/b_B41uRNeO8
iTop Demonstration: https://youtu.be/QfKz3FXhIyI
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