November 30, 2023

iTop Ubuntu Installation

In this tutorial we will see how to install itop on Ubuntu. installations required steps mentioned below, please follow the steps as is or you can follow the video instructions attached.

Step-1: Install Apache & Php packages…

apt-get install apache2 
apt-get install php php-mysql php-ldap php-mcrypt php-cli php-soap php-json graphviz
apt-get install php-xml php-gd php-zip libapache2-mod-php


Step-2: Set recommended parameters on php.ini

vi /etc/php.ini 

file_uploads = On 
upload_max_filesize = 20 
max_execution_time = 300 
memory_limit = 256M 
post_max_size = 32M 
max_input_time = 90 
max_input_vars = 5000 
date.timezone = Asia/Dhaka 
//save the file 



Step-3: MySQL Preparation…

apt-get install mysql-server mysql-client

//Now, Login to mysql and execute the SQL Statements, be sure to set the right password for you..

mysql -u root -p 
> create database itop character set utf8 collate utf8_bin; 
> create user 'itop'@'%' identified by 'Munna123'; 
> grant all privileges on itop.* to 'itop'@'%'; 
> flush privileges; 
> quit;


Step-4: Edit mysql Configuration

vi /etc/my.cnf 

max_allowed_packet = 50M 
innodb_buffer_pool_size = 512M 
query_cache_size = 32M 
query_cache_limit = 1M 
//save the file 



Step-5: Download the Latest iTop From Sourceforge

cd /var/www/html 
chown -R www-data.www-data itop 
chmod -R 755 itop

Step-6: Now Browse iTop From the Browser   
http://< IP Address>/itop

Now, Follow the Screens to finalize the iTop Installations.

This video will guide you iTop Ubuntu Installation Step by Step.





Visit Helpdesk Ticketing System Playlist:

Helpdesk Ticketing System:

iTop Introduction:
iTop Ubuntu Installation:
iTop CentOS Installation:
iTop Configuration Overview:
iTop Configuration Step By Step:
iTop Email Notification Setup:
iTop Dashboard Design:
iTop Demonstration:

If you want to learn more about Helpdesk Ticketing System Please visit the WEBSITE:

Please SUBSCRIBE to my Channel, to get my latest videos: