May 25, 2022

iTop Ubuntu Installation


In this tutorial we will see how to install itop on Ubuntu. installations required steps mentioned below, please follow the steps as is or you can follow the video instructions attached.

Step-1: Install Apache & Php packages…

apt-get install apache2 
apt-get install php php-mysql php-ldap php-mcrypt php-cli php-soap php-json graphviz
apt-get install php-xml php-gd php-zip libapache2-mod-php

 

Step-2: Set recommended parameters on php.ini

vi /etc/php.ini 

file_uploads = On 
upload_max_filesize = 20 
max_execution_time = 300 
memory_limit = 256M 
post_max_size = 32M 
max_input_time = 90 
max_input_vars = 5000 
date.timezone = Asia/Dhaka 
//save the file 

:x

 

Step-3: MySQL Preparation…

apt-get install mysql-server mysql-client

//Now, Login to mysql and execute the SQL Statements, be sure to set the right password for you..

mysql -u root -p 
> create database itop character set utf8 collate utf8_bin; 
> create user 'itop'@'%' identified by 'Munna123'; 
> grant all privileges on itop.* to 'itop'@'%'; 
> flush privileges; 
> quit;

 

Step-4: Edit mysql Configuration

vi /etc/my.cnf 

max_allowed_packet = 50M 
innodb_buffer_pool_size = 512M 
query_cache_size = 32M 
query_cache_limit = 1M 
//save the file 

:x

 

Step-5: Download the Latest iTop From Sourceforge

cd /var/www/html 
wget https://sourceforge.net/projects/itop/files/itop/2.6.1/iTop-2.6.1-4463.zip 
unzip iTop-2.6.1-4463.zip 
chown -R www-data.www-data itop 
chmod -R 755 itop


Step-6: Now Browse iTop From the Browser

http://ticket.mailserverguru.com/itop   
Or, 
http://< IP Address>/itop

Now, Follow the Screens to finalize the iTop Installations.

This video will guide you iTop Ubuntu Installation Step by Step.

 

 

 

 

Visit Helpdesk Ticketing System Playlist:
https://www.youtube.com/playlist?list=PL291a0KYQZSKSZyda6Indf0YWOqqudQAl

Helpdesk Ticketing System:

iTop Introduction: https://youtu.be/irRcGCuC808
iTop Ubuntu Installation: https://youtu.be/yg9-K-m2txM
iTop CentOS Installation: https://youtu.be/Zxg7aiFiHmg
iTop Configuration Overview: https://youtu.be/6B9dplxdwdA
iTop Configuration Step By Step: https://youtu.be/SaAKkk8tU-8
iTop Email Notification Setup: https://youtu.be/DcLdQkm1I-o
iTop Dashboard Design: https://youtu.be/b_B41uRNeO8
iTop Demonstration: https://youtu.be/QfKz3FXhIyI


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